Frequently Asked Questions
Everything you need to know about your MADE Hoops experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for apparel and gear?
We offer a 30-day return policy on all unworn and unwashed merchandise. Items must be in their original packaging with tags attached to be eligible for a full refund.
Do you ship internationally?
Yes, MADE Hoops ships to most countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
How can I track my package?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I exchange an item for a different size?
Absolutely. If your gear doesn't fit perfectly, contact our support team within 14 days of delivery to initiate a size exchange, subject to stock availability.